Serving 200+ salons and counting

At The Lifestyle Products, we strive to ensure customer satisfaction. If you are not completely satisfied with your purchase, we’re here to help.

You may request a return within 7 days of receiving your order.

To be eligible for a return:

  • The item must be unused and in original condition

  • The item must be in original packaging

  • Proof of purchase (order ID or receipt) is required

Non-Returnable Items

The following items are not eligible for return:

  • Used or damaged products (not due to our fault)

  • Items without original packaging

  • Clearance or discounted items (if applicable)

Damaged or Defective Items

If you receive a damaged or defective product:

  • Contact us within 48 hours of delivery

  • Provide clear images/videos as proof

We will offer:

  • Replacement OR

  • Full refund (depending on availability)

Refunds

Once your return is received and inspected:

  • You will be notified of approval/rejection

  • Approved refunds will be processed within 5–10 business days

Refunds will be issued via:

  • Original payment method OR

  • Bank transfer (for Cash on Delivery orders)

Shipping Costs
  • Customers are responsible for return shipping costs

  • Shipping charges are non-refundable

  • If the return is due to our error, we will cover shipping

Exchanges

We only replace items if they are defective or damaged.

Order Cancellation
  • Orders can be cancelled before shipment

  • Once shipped, cancellation is not possible

Contact Us

For returns or refunds, contact us at:
support@thelifestyleproducts.com

Refund Policy